Privacy Policy
Last updated: October 2026
Who we are
AWAN TREKKING (Adventure, Walking & Nature Trekking) is a Bali-based tour service operating around Mount Batur, Kintamani, Bali, Indonesia. This page explains what information we collect and how we use it.
Information we collect
Our website does not require an account or online payment. We receive information only when you choose to contact us, for example by WhatsApp or Instagram:
- Your name and contact details
- Your travel date, number of guests, pickup area and the tour you are interested in
- Any other details you choose to share, such as dietary needs or health notes relevant to the activity
How we use it
- To answer your questions and confirm availability, itinerary and price
- To arrange pickup, guides and transport for your booking
- To keep you informed about your booking and to improve our service
We do not sell your personal information.
Cookies and local storage
This website stores your chosen language in your browser (local storage) so the site opens in the same language next time. It does not use this to identify you. If we add analytics or advertising tools in the future, we will update this page.
Third-party services and links
Our pages may load fonts from Google Fonts and link to services such as WhatsApp, Instagram, TikTok and Google Maps. Those services have their own privacy policies and we are not responsible for how they handle your data.
Photos
Photos on this website show our tours and guests. If you appear in a photo and would like it removed, contact us and we will take it down.
Keeping and protecting your information
We keep booking messages only as long as needed to run your tour and to meet our business needs, and we take reasonable steps to protect the information you share with us.
Your choices
You can ask us to correct or delete the personal information we hold about you at any time by contacting us.
Changes to this policy
We may update this page from time to time. The date at the top shows when it was last changed.
Questions about this page? Message us on WhatsApp +62 851-1124-4457 or visit our contact section.